{"id":30840,"date":"2022-10-31T20:42:06","date_gmt":"2022-10-31T19:42:06","guid":{"rendered":"https:\/\/www.difrens.com\/return-and-warranty\/"},"modified":"2025-03-14T14:30:42","modified_gmt":"2025-03-14T13:30:42","slug":"return-and-warranty","status":"publish","type":"page","link":"https:\/\/www.difrens.com\/en\/return-and-warranty\/","title":{"rendered":"Return and Warranty"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"30840\" class=\"elementor elementor-30840 elementor-26760\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1738bb7b elementor-section-wider elementor-section-gap-beside-yes elementor-section-height-default elementor-section-height-default elementor-section-column-vertical-align-stretch\" data-id=\"1738bb7b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-e8a3a81\" data-id=\"e8a3a81\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-365971a7 elementor-widget elementor-widget-sidebar\" data-id=\"365971a7\" data-element_type=\"widget\" data-widget_type=\"sidebar.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div id=\"nav_menu-2\" class=\"widget widget_nav_menu\"><div class=\"menu-bocny-panel-container\"><ul id=\"menu-bocny-panel\" class=\"menu\"><li id=\"menu-item-26018\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-26018\"><a href=\"https:\/\/www.difrens.com\/moznosti-dopravy-a-platby\/\">Shipping and payment<\/a><\/li>\n<li id=\"menu-item-26789\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-26789\"><a href=\"https:\/\/www.difrens.com\/vratenie-a-reklamacia\/\">Vr\u00e1tenie a reklam\u00e1cia<\/a><\/li>\n<li id=\"menu-item-26017\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-26017\"><a href=\"https:\/\/www.difrens.com\/reklamacny-poriadok\/\">Warranty conditions<\/a><\/li>\n<\/ul><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-3dc1093b\" data-id=\"3dc1093b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-411f976e elementor-widget elementor-widget-text-editor\" data-id=\"411f976e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2>RETURN AND WARRANTY<\/h2>\n<h5>RETURN<\/h5>\n<p><span style=\"font-weight: 400;\">You can return the goods within 14 days of receipt without giving a reason for return. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The returned goods must be unused, in their original condition, with all labels and original packaging. The consumer is responsible for any damage of the goods resulting from handling the goods that goes beyond what is necessary to evaluate the fit of the products. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">We will refund your money to your bank account within 14 working days from the date of receipt of the Return request.<\/span><\/p>\n<p><strong><b>Return via the shipping company Packeta (free)<\/b><\/strong><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Pack the goods you want to return as a package.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Please include the completed Return request form in the package.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Choose the nearest Packeta delivery location: <\/span><a href=\"https:\/\/www.packeta.sk\/pobocky\"><span style=\"font-weight: 400;\">https:\/\/www.packeta.sk\/pobocky<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Code to be used when posting the package \u201e92843402\u201c.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hand over the package and receive a confirmation of its receipt. You do not pay anything. <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In a few days you will receive an email stating that the package has arrived safely.<\/span><\/li>\n<\/ol>\n<p><strong><b>Return via post<\/b><\/strong><\/p>\n<p><span style=\"font-weight: 400;\">If the location of any of the Packeta branches is not convenient for you, you can send the package to us by post (at your own expense).<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Pack the goods you want to return as a package.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Please include the completed Return request form in the package.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Return address: Jakub Krko\u0161ka, Street: V. \u0160\u00edpo\u0161a 10792\/15, Zip: 03601, City: Martin, Country: Slovak republic<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">In a few days you will receive an email stating that the package has arrived safely.<\/li>\n<\/ol>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-70975ff elementor-section-boxed elementor-section-gap-beside-yes elementor-section-height-default elementor-section-height-default elementor-section-column-vertical-align-stretch\" data-id=\"70975ff\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-3b08633\" data-id=\"3b08633\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-60ee775 elementor-widget elementor-widget-button\" data-id=\"60ee775\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.difrens.com\/wp-content\/uploads\/2024\/03\/4.Formular_odstupenie_od_zmluvy_v1_difrens.docx\" target=\"_blank\" download=\"4.Formula\u0301r_odstupenie_od_zmluvy_v1.docx\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Return Request form<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3fd355b elementor-section-wider elementor-section-gap-beside-yes elementor-section-height-default elementor-section-height-default elementor-section-column-vertical-align-stretch\" data-id=\"3fd355b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-2b04fac\" data-id=\"2b04fac\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-6937783\" data-id=\"6937783\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d7ec77c elementor-widget elementor-widget-text-editor\" data-id=\"d7ec77c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h5>WARRANTY<\/h5>\n<p>Would you like to submit a warranty claim?<\/p>\n<p><strong><b>Return via the shipping company Packeta (free)<\/b><\/strong><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Pack the goods you want to return as a package.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Please include the completed Warranty claim form in the package.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Choose the nearest Packeta delivery location: <\/span><a href=\"https:\/\/www.packeta.sk\/pobocky\"><span style=\"font-weight: 400;\">https:\/\/www.packeta.sk\/pobocky<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Code to be used when posting the package \u201e92843402\u201c.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hand over the package and receive a confirmation of its receipt. You do not pay anything. <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In a few days you will receive an email stating that the package has arrived safely.<\/span><\/li>\n<\/ol>\n<p><strong><b>Return via post<\/b><\/strong><\/p>\n<p><span style=\"font-weight: 400;\">If the location of any of the Packeta branches is not convenient for you, you can send the package to us by post (at your own expense).<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Pack the goods you want to return as a package.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Please include the completed Warranty claim form in the package.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Return address: Jakub Krko\u0161ka, Street: V. \u0160\u00edpo\u0161a 10792\/15, Zip: 03601, City: Martin, Country: Slovak republic<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In a few days you will receive an email stating that the package has arrived safely.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">We will process your warranty claim within 30 calendar days from the date of receipt of the Warranty claim form.<\/span><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-ae3a1a2 elementor-section-boxed elementor-section-gap-beside-yes elementor-section-height-default elementor-section-height-default elementor-section-column-vertical-align-stretch\" data-id=\"ae3a1a2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-6717b63\" data-id=\"6717b63\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-452e371 elementor-widget elementor-widget-button\" data-id=\"452e371\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.difrens.com\/wp-content\/uploads\/2024\/03\/5.Reklamacny_formular_v1_difrens.docx\" target=\"_blank\" download=\"5.Reklamacny_formular_v1.docx\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">WARRANTY CLAIM FORM<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>RETURN AND WARRANTY RETURN You can return the goods within 14 days of receipt without giving a reason for return. The returned goods must be unused, in their original condition, with all labels and original packaging. The consumer is responsible for any damage of the goods resulting from handling the goods that goes beyond what is necessary to evaluate the fit of the products. We will refund your money to your bank account within 14 working days from the date of receipt of the Return request. Return via the shipping company Packeta (free) Pack the goods you want to return as a package. Please include the completed Return request form in the package. Choose the nearest Packeta delivery location: https:\/\/www.packeta.sk\/pobocky Code to be used when posting the package \u201e92843402\u201c. Hand over the package and receive a confirmation of its receipt. You do not pay anything. In a few days you will receive an email stating that the package has arrived safely. Return via post If the location of any of the Packeta branches is not convenient for you, you can send the package to us by post (at your own expense). Pack the goods you want to return as a package. Please include the completed Return request form in the package. Return address: Jakub Krko\u0161ka, Street: V. \u0160\u00edpo\u0161a 10792\/15, Zip: 03601, City: Martin, Country: Slovak republic In a few days you will receive an email stating that the package has arrived safely. Return Request form WARRANTY Would you like to submit a warranty claim? Return via the shipping company Packeta (free) Pack the goods you want to return as a package. Please include the completed Warranty claim form in the package. Choose the nearest Packeta delivery location: https:\/\/www.packeta.sk\/pobocky Code to be used when posting the package \u201e92843402\u201c. Hand over the package and receive a confirmation of its receipt. You do not pay anything. In a few days you will receive an email stating that the package has arrived safely. Return via post If the location of any of the Packeta branches is not convenient for you, you can send the package to us by post (at your own expense). Pack the goods you want to return as a package. Please include the completed Warranty claim form in the package. Return address: Jakub Krko\u0161ka, Street: V. \u0160\u00edpo\u0161a 10792\/15, Zip: 03601, City: Martin, Country: Slovak republic In a few days you will receive an email stating that the package has arrived safely. We will process your warranty claim within 30 calendar days from the date of receipt of the Warranty claim form. WARRANTY CLAIM FORM<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Return and Warranty - difrens.com<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return and Warranty - difrens.com\" \/>\n<meta property=\"og:description\" content=\"RETURN AND WARRANTY RETURN You can return the goods within 14 days of receipt without giving a reason for return. The returned goods must be unused, in their original condition, with all labels and original packaging. The consumer is responsible for any damage of the goods resulting from handling the goods that goes beyond what is necessary to evaluate the fit of the products. We will refund your money to your bank account within 14 working days from the date of receipt of the Return request. Return via the shipping company Packeta (free) Pack the goods you want to return as a package. Please include the completed Return request form in the package. Choose the nearest Packeta delivery location: https:\/\/www.packeta.sk\/pobocky Code to be used when posting the package \u201e92843402\u201c. Hand over the package and receive a confirmation of its receipt. You do not pay anything. In a few days you will receive an email stating that the package has arrived safely. Return via post If the location of any of the Packeta branches is not convenient for you, you can send the package to us by post (at your own expense). Pack the goods you want to return as a package. Please include the completed Return request form in the package. Return address: Jakub Krko\u0161ka, Street: V. \u0160\u00edpo\u0161a 10792\/15, Zip: 03601, City: Martin, Country: Slovak republic In a few days you will receive an email stating that the package has arrived safely. Return Request form WARRANTY Would you like to submit a warranty claim? Return via the shipping company Packeta (free) Pack the goods you want to return as a package. Please include the completed Warranty claim form in the package. Choose the nearest Packeta delivery location: https:\/\/www.packeta.sk\/pobocky Code to be used when posting the package \u201e92843402\u201c. Hand over the package and receive a confirmation of its receipt. You do not pay anything. In a few days you will receive an email stating that the package has arrived safely. Return via post If the location of any of the Packeta branches is not convenient for you, you can send the package to us by post (at your own expense). Pack the goods you want to return as a package. Please include the completed Warranty claim form in the package. Return address: Jakub Krko\u0161ka, Street: V. \u0160\u00edpo\u0161a 10792\/15, Zip: 03601, City: Martin, Country: Slovak republic In a few days you will receive an email stating that the package has arrived safely. We will process your warranty claim within 30 calendar days from the date of receipt of the Warranty claim form. 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The returned goods must be unused, in their original condition, with all labels and original packaging. The consumer is responsible for any damage of the goods resulting from handling the goods that goes beyond what is necessary to evaluate the fit of the products. We will refund your money to your bank account within 14 working days from the date of receipt of the Return request. Return via the shipping company Packeta (free) Pack the goods you want to return as a package. Please include the completed Return request form in the package. Choose the nearest Packeta delivery location: https:\/\/www.packeta.sk\/pobocky Code to be used when posting the package \u201e92843402\u201c. Hand over the package and receive a confirmation of its receipt. You do not pay anything. In a few days you will receive an email stating that the package has arrived safely. Return via post If the location of any of the Packeta branches is not convenient for you, you can send the package to us by post (at your own expense). Pack the goods you want to return as a package. Please include the completed Return request form in the package. Return address: Jakub Krko\u0161ka, Street: V. \u0160\u00edpo\u0161a 10792\/15, Zip: 03601, City: Martin, Country: Slovak republic In a few days you will receive an email stating that the package has arrived safely. Return Request form WARRANTY Would you like to submit a warranty claim? Return via the shipping company Packeta (free) Pack the goods you want to return as a package. Please include the completed Warranty claim form in the package. Choose the nearest Packeta delivery location: https:\/\/www.packeta.sk\/pobocky Code to be used when posting the package \u201e92843402\u201c. Hand over the package and receive a confirmation of its receipt. You do not pay anything. In a few days you will receive an email stating that the package has arrived safely. Return via post If the location of any of the Packeta branches is not convenient for you, you can send the package to us by post (at your own expense). Pack the goods you want to return as a package. Please include the completed Warranty claim form in the package. Return address: Jakub Krko\u0161ka, Street: V. \u0160\u00edpo\u0161a 10792\/15, Zip: 03601, City: Martin, Country: Slovak republic In a few days you will receive an email stating that the package has arrived safely. We will process your warranty claim within 30 calendar days from the date of receipt of the Warranty claim form. 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